Business Administration

Provides cogent insights into the many aspects of management which the small-business owner must address in order to survive and prosper such as hiring, training, and supervising employees, knowing what and when to delegate, line and staff, and identifying problems and seeking solutions.

This workplace drama, written by experienced trainer Larry Reynolds, focuses on good and bad examples of management and leadership in action.

Examines five widely recognized management styles, commonly identified as autocratic, persuasive, consultative, participative, and laissez-faire. Viewers learn about each style’s characteristics, advantages, drawbacks, and practical applications.

Viewers follow the general manager, food and beverage manager, executive chef, and executive housekeeper as they maintain and monitor the hotel’s workflow. Underscoring the ultimate goal of boosting performance, the video presents strategies that can be applied in the areas of facilities, materials, quality, and technology.